I can’t access my ticket?
Please contact Skiddle directly at custcare@skiddle.com / 0333 301 0101.
Where do I enter my discount code?
When looking at the Skiddle/LookGoodLive ticket page, scroll down and click on the padlock icon next to title “Password Tickets”. Type in the password and the discount will be applied.
I’m having trouble claiming my discount code?
Check that your discount code hasn’t expired as some codes will be limited to a certain number of entries or a timescale, so you need to be fast when purchasing tickets with discount codes. If you’re still having issues, please contact Skiddle directly at custcare@skiddle.com / 0333 301 0101.
What are the opening times?
Friday 25th November 2022: 10:00 – 17:00
Saturday 26th November 2022: 10:00 – 17:00
Sunday 27th November 2022: 10:00 – 17:00
Does the event have an age restriction?
Yes, anyone above the age of 5 must purchase a ticket.
How do I claim my VIP gift pack?
You will be supplied with the one goody bag per VIP ticket purchased, which must be collected on the day of the event in the allocated area which will be signposted at the show. For full gift pack conditions, please see Terms and Conditions.
Is my ticket for a specific date?
Yes. Your ticket will only allow you into the event for the day you selected when purchasing it.
How will I receive my ticket?
You will receive your ticket via email. If you have not received your ticket 10 days before the event, please contact Skiddle directly at custcare@skiddle.com / 0333 301 0101.
Can I transfer/ resell my ticket?
No, if we find you have done this, you will be refused entry into the event.