I can’t access my ticket?
Please contact Skiddle directly at email@example.com / 0333 301 0101.
Where do I enter my discount code?
Click the link to find out how to use your discount code.
I’m having trouble claiming my discount code?
Check that your discount code hasn’t expired as some codes will be limited to a certain number of entries or a timescale, so you need to be fast when purchasing tickets with discount codes. If you’re still having issues, please contact Skiddle directly at firstname.lastname@example.org / 0333 301 0101.
Alterntiavely, use this link and follow the instructions below "how to use my discount code"
What are the opening times?
Friday 24th November 2023: 10:30 – 16:30
Saturday 25th November 2023: 10:30 – 16:30
Sunday 26th November 2023: 10:30 – 16:30
Does the event have an age restriction?
Yes, anyone above the age of 5 must purchase a ticket.
How do I claim my VIP gift pack?
Go to the VIP ticket entrance, and once you have been scanned in, you will receive your VIP Gift Pack voucher. This voucher is redeemable at the Gift Pack collection point in the event hall.
You will be supplied with the one gift pack per VIP ticket purchased, which must be collected on the day of the event. For full gift pack conditions, please see Terms and Conditions.
Is my ticket for a specific date?
Yes. Your ticket will only allow you into the event for the day you selected when purchasing it.
How will I receive my ticket?
You will receive your ticket via email from Skiddle on the same day you purchased it. If you have not received your ticket, please check your junk folder. For further help, contact Skiddle directly at email@example.com / 0333 301 0101. Please note Skiddle do not work weekends.
Can I transfer/ resell my ticket?
No, if we find you have done this, you will be refused entry into the event.
Perosnal Assistant (PA) Tickets?
A PA ticket will be free of charge when proof of ticket purchase is emailed to firstname.lastname@example.org in addition to carer evidence.